As. If.

When did decorum and good customer service just go out the window? When did companies find it acceptable to hire idiots and allow them to represent their businesses?

Tonight I decided not to cook [shocking] and ordered Domino’s Pizza. When the deliveryman pulled up into my driveway I heard voices so I thought someone else was also here because we currently have houseguests. I looked out the front window and nope no one else was here just the deliveryman on his cell phone talking and cursing away all while trying to gather up my order from his vehicle. He walked up my walkway, which runs directly in front of my living room window, and I could hear his conversation clear as if I was on the other end of that phone. He’s talking and walking and sprinkling his conversation with a few choice words that I myself am fond of but I just knew that when he rang my bell and I opened my door he would NOT be on that phone.

 

I was wrong.

IG opened the door while I was getting my credit card out of my wallet and this motherfucker deliveryman was still talking on his cell phone. I was standing there in shock and looking at him with the hope that he would get the message and acknowledge me, you know the damn customer. Again, I was wrong. He was holding the phone with his shoulder to his ear and he said, “Man I can’t believe this shit… You know. This is bullshit… Man hold on I’m trying to give this to a customer.”

He is obviously having trouble removing my items from the warming pack and by this point I have had enough of his foul mouth and bad customer service. The only person cursing up in this bitch is going to be me! I looked at him and said, “Why the fuck don’t you get off the phone you stupid motherfucker!?!? Have you lost your got damn mind? You’re a grown ass man at least 30 and you don’t have a lick of sense. Why don’t you hang-up that damn phone and maybe you would be able to get my items out of that bag. This is absolutely ridiculous customer service.”

Poor IG, by this point he was watching me closely. IG knows me well and he knows what I expect when I am paying for a service. He knew that I was upset over this treatment and he knew I was about to go the fuck off on this fool if he didn’t fall inline. To bad the fool didn’t know it. He didn’t hang-up, which boiled my blood, but he was smart enough not to say another word to the person on the other end of that phone or me. Good thing because I was two seconds away from throwing a pizza at him. The Mr. must have heard bits of his conversation and then heard me so he comes out of our bedroom with his machismo shirt on and says, “Is there a problem out here?” I said, “No just an idiot who won’t be getting a tip.” [And I’m a really good tipper.]

I know this might seem absolutely stupid to be so upset but I am. I am livid that people do not show any work ethic and maintain any honor while they are earning their living. I don’t care what you do for a living if you don’t do it with integrity and your best foot forward than you are a character-less person. It is disturbing how common this behavior is. I see it at work with people showing up five minutes late everyday and or leaving five minutes early, I see it with tasks assigned that go undone with only the delivery of excuses, I see it in the personal appearance of employees and their lack of professional presentation and I find it all absurd.

In the time we have lived here we have always had wonderful customer service from Domino’s Pizza – I hope that has not ended. You only get two chances with me before you lose my business. Strike one Domino’s.